Shipping Policy

At Battleground Games, we understand the importance of a reliable and efficient shipping process. Our shipping policy is designed to ensure that your orders are processed and delivered in a timely manner, allowing you to enjoy your new sets as soon as possible.

1. Processing Time: We strive to process all orders within 1-2 business days. This includes picking, packing, and preparing your items for shipment. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods: We offer a couple of different shipping methods to cater to your needs. These include standard shipping, expedited shipping. The available options will be displayed at checkout, and you can choose the one that suits you best.

3. Shipping Costs: The shipping cost for your order will depend on the weight, dimensions, and destination of the package. The exact shipping cost will be calculated at checkout, and you will have the opportunity to review it before finalizing your purchase.

4. Delivery Time: The estimated delivery time will vary depending on the shipping method selected and the destination of your package. Standard shipping within Canada typically takes 3-5 business days, while expedited shipping can deliver your order within 1-3 business days. International shipping times may vary depending on the country.

5. Tracking Information: Once your order has been shipped you will receive a confirmation email and if applicable, we will provide you with a tracking number. This will allow you to monitor the progress of your package and estimate its arrival date.

6. Shipping Restrictions: Please note that certain restrictions may apply to the shipping of collectible card game booster packs. These restrictions may be imposed by local laws or regulations and can vary from one country to another. It is your responsibility to ensure that the items you are ordering comply with the shipping restrictions in your location.

7. Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.

8. Customer Support: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide any necessary information to ensure a smooth and satisfactory shopping experience.

At Battleground Games, we are committed to delivering your collectible card game booster packs in a timely and secure manner. Our shipping policy is designed to provide transparency and peace of mind, allowing you to focus on enjoying your new sets and discovering rare cards. Shop with confidence knowing that your order will be handled with care from the moment it is placed until it reaches your doorstep.